Ultimate Used Cars

At Ultimate Used Cars, we are committed to providing a seamless and convenient vehicle purchasing experience for our customers. To ensure your satisfaction, we offer complimentary shipping for all vehicle purchases. Below are our detailed delivery terms:

1. Delivery Overview

1.1 Complimentary Shipping

Ultimate Used Cars covers the full cost of shipping for all vehicles purchased through our dealership. There are no additional fees for delivery within our designated service area.

1.2 Service Area

Ultimate Used Cars offers free shipping for purchases delivered within the United States and Canada. This policy applies to all eligible products purchased through our website or authorized sales channels. Free shipping does not apply to orders shipped outside the USA and Canada. Customers requesting delivery to other international destinations will be responsible for all shipping charges, duties, taxes, and applicable fees.

1.3 Delivery Timeframe

While we strive to deliver your vehicle promptly, delivery times may vary depending on your location and other factors. Estimated delivery times will be provided at the time of purchase.
Orders are processed and shipped within 2-5 business days after confirmation of payment and completion of all required documentation.

2. Delivery Process

2.1 Order Confirmation

After you complete your vehicle purchase, you will receive an order confirmation email detailing your purchase and delivery information.
Our delivery team will contact you within 24-48 hours to confirm your delivery details and provide an estimated delivery date. We partner with reputable shipping carriers to ensure safe and reliable delivery of your vehicle. You will receive tracking information once your order has been dispatched.

2.2 Delivery Coordination

Our delivery team will work closely with you to coordinate a convenient delivery time and location. We offer flexible scheduling to accommodate your needs.
You will be provided with the contact information for your delivery driver, allowing for direct communication on the day of delivery.

2.3 Vehicle Inspection

Upon delivery, you are encouraged to inspect the vehicle thoroughly to ensure it meets your expectations. Our delivery team will provide a checklist to assist with the inspection process.
Any concerns or discrepancies should be reported immediately to our customer service team for resolution.

3. Delivery Conditions

3.1 Weather and Delays

Delivery times may be affected by unforeseen circumstances such as inclement weather, traffic conditions, or other factors beyond our control. We will keep you informed of any delays and work to minimize their impact.

3.2 Alternative Arrangements

available to receive the vehicle, we will attempt to reschedule delivery at no additional cost.
Additional charges may apply for delivery to remote or hard-to-reach locations. Customers will be notified of any additional fees prior to shipment.

4. Customer Responsibilities

4.1 Accurate Information

It is the customer’s responsibility to provide accurate delivery information, including the delivery address and contact details. Any changes to the delivery address must be communicated to our team promptly.

4.2 Accessibility

The delivery location must be accessible to our delivery vehicle. If there are any access restrictions or special instructions, please inform our team in advance.

4.3 Receiving the Vehicle

The customer or an authorized representative must be present to receive the vehicle. A valid ID may be required to verify the recipient’s identity.

5. Shipping Insurance

5.1 Insurance Coverage

Ultimate Used Cars provides insurance coverage for all vehicles during transit. This coverage protects against loss or damage that may occur during shipping.

5.2 Claims Process

In the unlikely event of damage during transit, please document the damage and notify our customer service team immediately. We will assist you in filing a claim with the shipping insurance provider.

6. International Shipping

6.1 Availability

Ultimate Used Cars offers international shipping for customers outside the United States and Canada. Please contact us for more information on international shipping options and costs.

6.2 Customs and Duties

For international deliveries, the customer is responsible for any customs duties, taxes, or fees that may apply. We recommend consulting with local authorities to understand any potential import requirements.

7. Contact Information

Customer Support: For any questions or concerns regarding shipping and delivery, please contact our customer support team at:
- Email: support@ultimateuc.com

Note: These delivery terms are subject to change without notice. Please refer to our website or contact us for the most current information regarding our delivery policies.